Returns & Refunds
We are here to help you!
What Is The Return Policy?
We accept returns on all our pieces with in 7 working days from the date you received your order.
We only ask that the following requirements are met:
• Item/s must be in original condition.
• Item/s must not have been used in any way.
Unfortunately, we can not accept any returns that do not meet above requirements.
Refunds will be issued excluding the original shipping and return label cost.
Are Returns Free?
The shipping cost incurred for returning item/s to massagiko.com for refund are not covered nor reimbursed by us.
How Do I Organise A Return?
(Please note that we are unable to refund initial shipping charges for goods returned, other than for faulty items. We are also unable to refund return postage
To initiate a return, simply email us at info@massagiko.com using the same email address used to order the product.
(Please note that we are unable to refund initial shipping charges for goods returned, other than for faulty items. We are also unable to refund return postage
costs.)
Once the items have been received, you will receive your refund (item price excluding original shipping cost).
massagiko.com cannot be held liable for the loss of garments being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details.
What If My Order Arrives Damaged, Or There Is A Fault?
Whilst we hope this never happens, if you do receive a damaged item, or have a manufacturing fault occur, please contact us immediately at info@massagiko.com.
- Choosing a selection results in a full page refresh.