Customer Support
All conclusions about our products are based on scientific data., We truly believe we make the best, most effective products in the world, and we want to back that up with a risk-free 30-day money-back guarantee, If for any reason you decide you're not satisfied with something, you can easily and quickly contact our support team for a refund.
That's a great question! We recommend considering what specific areas of the body you want to target with the massage product, as well as your personal preferences for types of massage intensity and pressure.
Our blog has plenty of helpful tips and tricks to help you get the most out of your at-home massage experience.
We have a wide selection of massage gift sets that will surely make them feel pampered and relaxed.
Absolutely! We have a range of self-massage products like massage balls, foam rollers, and handheld massagers that can easily be used for self-massage at home. Our team can provide guidance on how to use each product effectively for self-massage.
Yes, We Do Ship Everywhere And Shipping Is Free.
We generally deliver all orders in 7 -14 working days, even though most of our deliverables arrive with 5- 10 working days. This is because there might be occasional delay due to customs clearance processes, which are totally out of our control.
All taxes & duties will be covered by us. If you are charged any duty/tax fees for your order, please send us a copy of the invoice so we can settle the charges.
When your order is shipped, we will immediately send you an email containing a tracking number. Using this number you will be able to know where is your item and when it is going to arrive to you. In case you did not receive this email, please email us at: info@massagiko.com.
We always work hard to ensure that all items are of the highest quality and guarantee to our customers a great brand experience. However, if you have a concern with a faulty or damaged item, please email us at: info@massagiko.com, so we can urgently review the matter and find the best solution for you.
We ship from different warehouses using different carriers so some items might arrive earlier than others. As well, often times some parcels experience shipping delays while others do not. If you'd like to know the status of your other items, please email us with your name and order number.
To initiate a return, simply email us at: info@massagiko.com using the same e-mail address you used to order the item. We will send you the address you need to use to send back the items, Once we receive the items, you will receive your refund (item price excluding original shipping cost).
We offer 7-days after delivery hassle-free return for your items. The item/s must be in original condition. Item/s must not have been used in any way, Unfortunately, we can not accept any returns that do not meet above requirements. massagiko.com offers a full refund (item price excluding original shipping cost). All returns must be sent to our warehouses in the United States and Europe. However, the address where you should send the return will be sent to you when you contact us for a return at info@massagiko.com.