Customer Support

We are here to help you!
Will these products really help me and improve my physical fitness?

All conclusions about our products are based on scientific data., We truly believe we make the best, most effective products in the world, and we want to back that up with a risk-free 30-day money-back guarantee, If for any reason you decide you're not satisfied with something, you can easily and quickly contact our support team for a refund.

Accordion item How do I know which massage product is best for me?

That's a great question! We recommend considering what specific areas of the body you want to target with the massage product, as well as your personal preferences for types of massage intensity and pressure.

Want to learn more about the benefits of massage?

Our blog has plenty of helpful tips and tricks to help you get the most out of your at-home massage experience.

Looking for a gift for your partner or loved ones?

We have a wide selection of massage gift sets that will surely make them feel pampered and relaxed.

Can you recommend a massage product that can be used for self-massage?

Absolutely! We have a range of self-massage products like massage balls, foam rollers, and handheld massagers that can easily be used for self-massage at home. Our team can provide guidance on how to use each product effectively for self-massage.

Do You Ship Internationally? How Much Is The Shipping?

Yes, We Do Ship Everywhere And Shipping Is Free.

When will my order arrive?

We generally deliver all orders in 7 -14 working days, even though most of our deliverables arrive with 5- 10 working days. This is because there might be occasional delay due to customs clearance processes, which are totally out of our control.

. What About Possible Custom fees? 

All taxes & duties will be covered by us. If you are charged any duty/tax fees for your order, please send us a copy of the invoice so we can settle the charges.

How can I track my order?

When your order is shipped, we will immediately send you an email containing a tracking number. Using this number you will be able to know where is your item and when it is going to arrive to you. In case you did not receive this email, please email us at: info@massagiko.com.

What if the item I received is damaged or faulty?

We always work hard to ensure that all items are of the highest quality and guarantee to our customers a great brand experience. However, if you have a concern with a faulty or damaged item, please email us at: info@massagiko.com, so we can urgently review the matter and find the best solution for you.

I Have Received Only Part Of My Shipment, Where Are The Other Items?

We ship from different warehouses using different carriers so some items might arrive earlier than others. As well, often times some parcels experience shipping delays while others do not. If you'd like to know the status of your other items, please email us with your name and order number.

How do I request a return?

To initiate a return, simply email us at: info@massagiko.com using the same e-mail address you used to order the item. We will send you the address you need to use to send back the items, Once we receive the items, you will receive your refund (item price excluding original shipping cost).

What is your returns policy?

We offer 7-days after delivery hassle-free return for your items. The item/s must be in original condition. Item/s must not have been used in any way, Unfortunately, we can not accept any returns that do not meet above requirements. massagiko.com offers a full refund (item price excluding original shipping cost). All returns must be sent to our warehouses in the United States and Europe. However, the address where you should send the return will be sent to you when you contact us for a return at info@massagiko.com.

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